Reclaimed Wood Planks
PRESERVING MAJESTIC REDWOODS
RETURNS AND EXCHANGES
Returns are accepted within 30 days of purchase and must be unused and in its original packaging. Buyer is responsible for all shipping charges.
Once your return is received and inspected we will process your refund to the credit card used for payment if all materials are in its original condition.
Late or missing refunds
If you haven’t received a refund yet, please check your bank or credit card company.
There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund, please contact email@example.com.
Only regular priced items may be refunded, sale items will not be refunded.
We inspect each product carefully before shipping, however if you receive planks that are defective or damaged please contact us at firstname.lastname@example.org so a replacement can be shipped to you promptly.
To return your product please ship to:
2415 San Ramon Valley Boulevard, Suite 4212
San Ramon, California 94583